Right of Refund
Consumers generally have a right of refund.
Consumers have the right to cancel the purchase contracts with galerie143 that were concluded on the basis of an order in the Online-Shop www.galerie143.de within fourteen days without giving any reason.The refund period begins on the day on which the customer or a third party named by him, who is not the carrier, has taken possession of the goods.
In order to exercise the right of refund, the customer must inform galerie143 by means of a clear statement (by letter or email to: galerie143, Spitalstr. 49, D-79539 Lörrach, Mail: firstname.lastname@example.org) about the decision to cancel the purchase contract. In order to meet the cancellation deadline, notification of the exercise of the right of cancellation before the cancellation period has expired is sufficient. The attached “Draft Refund Policy” (Appendix 1) can be used.
Consequences of withdrawal
If the customer cancels the purchase contract, galerie143 will reimburse all payments that galerie143 has received from the customer, including the shipping costs (except for additional costs that resulted from the customer choosing a type of delivery other than standard shipping). The same method of payment that was used in the original transaction will be used for the repayment, unless a different, express agreement is made.galerie143 can refuse repayment until galerie143 has received the goods back or the customer can provide proof that the goods have been returned.
In the event of cancellation, the customer must return the goods to galerie143 or hand them over to galerie143 at the latest fourteen days from the day on which the customer informed galerie143 of the cancellation of the purchase contract. The deadline is met if the customer sends the goods before the period of fourteen days has expired. The customer bears the direct costs of returning the goods.
I __________________________________________________________ (Name, Surname, full
adress) hereby withdraw the contract I have concluded for the purchase of the following goods:
Order Date: _________________________
Signture Place, Date